Frequently asked questions
Answers to common questions from clients and coaches.
For clients
How do I find a coach?
Use the Find a Coach page to browse our directory, filter by category and location, or describe what you need and let our discovery tool match you with relevant coaches.
How do I book a session?
Find a coach you like, view their profile, select an available time slot, and confirm your booking. You will receive a confirmation email with all the details.
Are all coaches verified?
Yes. Every coach on Coachy is manually reviewed before being approved. Only verified coaches appear in the directory.
Can I cancel or reschedule a booking?
Yes. You can cancel or reschedule from your client dashboard within the cancellation window.
How do I leave a review?
After a session is marked as completed, you will receive a prompt to leave a review. Reviews are published after a brief moderation check.
For coaches
How do I join as a coach?
Register on Coachy, complete your profile, and submit for approval. Our team will review your application and notify you of the outcome.
How much does it cost to be on Coachy?
Coachy charges a small platform fee per booking you receive. There is no monthly subscription — you only pay when you receive a booking.
How long does the approval process take?
We aim to review all coach applications within 2–3 business days.